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Application session invalidated

As a Control Tower user, you can face one of the following issues:

• You are uploading a heavy bundle from the UI or Postman, and the request gets timed out.
• You are performing actions in the UI, and the session gets invalidated.

Tomcat terminates the session using a background thread. By default, the thread checks for expiring sessions every minute. Once session-timeout defined in web.xml is hit (30 minutes by default), the session is invalidated, and all new requests require authentication.

To address the issues, increase the session timeout:

1. Log in to the required Control Tower instance via SSH.

2. In /opt/workfusion/workfusion/conf/web.xml, increase the <session-timeout> tag to the desired value:

   <session-config>
       <tracking-mode>COOKIE</tracking-mode>
       <session-timeout>60</session-timeout>
   </session-config>
   

3. To apply the change, restart Control Tower with the wfamanger restart workfusion command.

View also:

• Impossible to create Business Process

• All Business Processes are stuck

• Business Process list is slow

• Impossible to export event log