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Updates—Support Policy

DateChanges
August 11, 2025Introduced the 24-month support policy and End of Support for any generally available version of the WorkFusion software when it becomes more than two major versions from the most current Designated Long-Term Release version. Updated the list of supported Designated Long-Term Releases in the End of Life for Designated Long-Term Releases table. Instead of v9.2, v10.1, v10.2, the table now comprises 10.1.x and 10.2.x versions.
July 4, 2022Replaced references to “On-premise Software” with “Software” for consistency with the updated Subscription Agreement and Cloud Services Agreement. The Software may be deployed on-prem but also on VCP, etc.
June 29, 2022Updated introductory paragraph to reference WorkFusion subscriptions that include support. Replaced references to “Hosted Services” with “Cloud Services” for consistency with the Subscription Agreement and Cloud Services Agreement.
April 14, 2022Updated the End of Support Date for v.9.2.x. WorkFusion will offer support for these versions until June 30, 2022.