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Analytics overview

WorkFusion Analytics provides you with valuable insights into the performance and health of your business processes.

AutoML

The AutoML dashboard provides insights into the following data:

AutoML dashboard

Dashboard is out-of-the-box tool in WorkFusion to provide all kinds of analytics including AutoML statistics. It is a convenient and user-friendly way to present model statistics to the customer as well.

Capacity

The Capacity dashboard provides a quick and comprehensive overview of how IA Cloud components are used. In particular, it allows monitoring the utilization of the infrastructure resources, such as CPU, memory, disk space, over time. This information helps to determine whether there are enough resources to scale dynamically to process peak workloads in IA Cloud. The Bot Execution Platform Agent charts visualize how BEP Workers with different profiles (Control Tower and AutoML) share CPU and memory resources.

Create custom dashboards

This guide gives you a quick introduction to custom dashboards: how to create datasets and charts and organize them into a dashboard. Since WorkFusion Analytics is originally based on Superset, you can refer to the Superset official documentation for additional details.

Deploy custom Tableau-based dashboards

This instruction explains how to publish custom Tableau-based dashboards to WorkFusion Analytics Server (Tableau Server starting from version 2018.3.2).

Enable AutoML analytics

The topic describes how to enable Tableau-based analytics to collect and visualize model data using an out-of-the-box (OOTB) AutoML Business Process (BP).

Filters and tooltips

Filters enable selecting the data to be displayed on dashboards. For available filters on Tableau-based dashboards, see the Filter list section. For detailed info on each filter, see appropriate Filter descriptions sub-sections.

Implement Analytics for AI Agents

For Use Case implementation, ODF 2 employs a standardized extendable Data Model. The model features a list of tables with dynamically defined names and specified naming conventions, enabling ETL (extract, transform, load) procedures to manage data properly. All pre-defined columns in these tables are set to be processed by WorkFusion Analytics automatically.

Log in to Control Tower

Control Tower is the heart of Intelligent Automation Cloud used for automation. Use Control Tower to perform the following actions:

Manual

The Manual dashboard gives access to the statistics for Manual Task processing.

Manual

The Manual dashboard gives access to the statistics for human task processing.

Monitor Business Process schedules with Tableau analytics

When you have many Business Processes (BP) and schedules, you might struggle to see clearly what and when is running and how to manage those optimally. To get a comprehensive overview of scheduled Business Processes, build a custom dashboard in Tableau based on the data stored in the Control Tower's MS SQL database.

Overview

The Overview dashboard provides a high-level summary of daily operations and overall automation health. From it, you can access the following data:

Overview

The Overview dashboard provides a high-level summary of daily operations and overall automation health. From it, you can access the following data:

Process

The Process dashboard provides an in-depth drill-down into process metrics.

Process. Manage throughput and bottlenecks

The main goal of the article is to help you identify and analyze the weak spots in your Business Process (BP) implementations using Tableau-based analytics. You will also learn about the primary causes of bottlenecks and get acquainted with the tools and solutions to address them.

RPA

In Version 10.1, Bot Relay Host was renamed to Bot Unit all over the dashboard, including filters.

Set roles and permissions for Superset Analytics

To manage the access to Superset dashboards and related components, use standard Control Tower roles and permissions. To view or change the Superset-related permissions in Control Tower, navigate to System setting > Role management.

Speed

The Speed dashboard helps you identify bottlenecks in process executions.

Technology. Basic troubleshooting

This section is a generic guide describing how Tableau-based analytics tools can help you diagnose issues in a Business Process (BP), analyze them, and decide on further actions. Here, you will also learn about possible root causes that can affect performance and their impacts and the ways to detect and fix them.

Upgrade Tableau Server versions 2018/2021 to 2023

The guide provides the steps to perform an in-place upgrade from Tableau Server versions 2018 or 2021 to version 2023. The example setup described below includes a BI server running Tableau version 2021, with 16 CPUs and 64 GB RAM, and Tara Digital Worker deployed.