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Issues related to custom code implementation

Custom code issues are too numerous and varied to cover in a single article. However, these are the basic steps to complete if you suspect your issue is due to the custom code implementation:

1. Analyze the Business Process Event log to find the issue stack trace and identify the root cause.
2. Check that element locators are correct.
3. Check that you're using the correct window to find the element and it's focused.
4. Check that all timeouts are configured correctly as described in the Use WebDriver waits guide.
5. If the exception stack trace leads to a third-party framework used by the customer, try debugging it using the framework documentation.

Read also:

• Issues related to OOM errors

• Issues related to browser or driver