Activate ELK license

The initial installation of the Work.AI platform enables the 30-day trial license for ELK. For production purposes, it is required to update the license via the installer.

The WorkFusion ELK License file must be provided by the installation team or your Account manager.

Activate license

To update the ELK license:

1. Create a corresponding Service Desk ticket and attach license_request.txt to it. The file is located on the Master server in the INSTALL_DIR/elasticsearch/license Elasticsearch license directory.

   Dear Support Team,

   Please provide the ELK license according to the following requirements:

   Company name: ___

   Status of the server (Production, POC, UAT, DEV): ____

   Installation type (Basic/High availability): ____

   Token returned by prepareLicense API: ___ (the content of the file license_request.txt on the installation server)

2. In the response message, you will receive file license_elk_response.txt.

3. Place the request and the response files into the INSTALL_DIR/elasticsearch/license** Elasticsearch license directory on the installation server.

   $ ll /opt/workfusion/elasticsearch/license
   -rw-rw-r--. 1 wfuser wfuser 1721 Sep 20 09:37 license_elk_response.txt
   -rw-rw-r--. 1 wfuser wfuser  210 Sep 20 09:36 license_request.txt

   Ensure that WFUSER is the owner of all the files.

4. On the installation server, go to the PACKAGE_DIR directory and run the following command as the application user.

   $ cd PACKAGE_DIR
   $ ./install.sh activate_elk master # high-availability mode
   # OR
   $ ./install.sh activate_elk master -c local #basic mode    

note

The procedure is the same for high-availability environments: you have to run the activation on the primary installation server only.

Verify license

To verify the ELK license:

1. Go to Kibana, for example, at https://kibana_lb_hostname/kibana/.

   

2. Authenticate to Kibana using the ELK administrator credentials you specify in the config.yml file during the installation.

   

3. On the left menu, click Management.

   

4. Go to the license management section and check your expiration period.