Activate Analytics license
License type
Current Tableau version is 2018.3.2.
The license for Tableau Server is requested by an Account manager and provided by WorkFusion. For Intelligent Automation Cloud Enterprise 10.1, you can also use the licenses that have been requested for earlier Intelligent Automation Cloud versions. The license includes three activations, for example, for DEV, UAT, and PROD. Each license is issued for one year.
Explorer licenses enable users to view and interact with workbooks. Depending on a user’s site role, a user with this license will have access to workbook authoring capabilities using a web browser, as well as a full set of collaboration features.
If you have to change the default dashboards, you can also request the Tableau Desktop license from your Account manager or via a Service Desk ticket according to the following template.
>Dear Support Team,
>
>Please provide the Tableau license according to the following requirements:
>
>Company name: ___
>
>Number of sites: ___ (single- or multi-site license)
>
>Product type: ___ (Tableau Server or Desktop)
View product keys and license details
The current number of licensed seats and product key information for WorkFusion Analytics Server administrators can be viewed on the server web interface.
Single Site License
To view product keys: on the Analytics server, on the main menu, click Settings, and then go to the Licenses tab.
Multi Site License
To view product keys:
On the main menu, click All Sites > Manage All Sites.
The Manage All Sites item is displayed only when you are signed in as a server administrator.
On the main menu, click Settings, and then go to the Licenses tab.
To view license details, on the main menu, click Users.
License details
The License Details page provides summarized information for all product keys installed on the server, including number of used/availiable seats for corresponding license:
- Creator – will always be 0/0 because WorkFusion Analytics License has Explorer type.
- Explorer – users with site roles of Explorer license type can access the server from the browser or Tableau Mobile. One WorkFusion Analytics license has 5 seats - x/5.
- Viewer – users with site roles of Viewer license type can see published views others have created and use most interaction features. Number of available users will be always 0 because WorkFusion Analytics License has Explorer type. But used seats can be counted according to user's Viewer site role.
- Unlicensed – the number of users on WorkFusion Analytics Server without a license assigned. Unlicensed users cannot sign in to Tableau Server.
Summ of Explorer and Viewer used seats should not exceed number of Explorer available seats.
For each Product key you can see the following information:
- Product Key – a key to activate the license.
- Type – Term – licenses, also known as subscription licenses, allow to use and update Tableau Server for a specified period of time.
- Creator – number of available user seats for Creator license type.
- Explore – number of available user seats for Explorer license type.
- Viewer – number of available user seats for Viewer license type.
- Guest – number of Guest user seats (available only for Core-Based license metric).
- License Expires – the date when the license expires.
- Maintenance Expires – the date when the maintenance period expires.
- Valid – the license status.
Activate and deactivate products
After WorkFusion Analytics Server or WorkFusion Analytics Desktop are installed, you must activate these products. To complete the activation process, receive the WorkFusion Analytics Server and Desktop product keys from the WorkFusion team. If WorkFusion Analytics Server and Desktop are to be upgraded, deactivated keys will be used to activate the new versions.
There are two ways to activate or deactivate product keys depending whether the computer has internet access or not. Follow the official Tableau guide that best suits your scenario.
note
The account that you use to sign in to TSM must have administrative access to the local computer where Tableau Server is installed.
Activate:
Deactivate:
Troubleshooting
In some cases, when deploying Analytics on cloud instances (for example, AWS, Azure, and so on), the license can be deactivated, after the server reboots. To avoid such situation:
On the Tableau Server, click the Start button > Windows Administrative Tools > Services.
On the Services window, find and double-click the FLEXnet Licensing Service 64 service.
On the FLEXnet Licensing Service 64 Properties window, in the Startup type fox, select Automatic (Delayed Start).
