F.A.Q.

How to use a single thread with Dow Jones Risk & Compliance

1. In Control Tower, go to System Settings > Bot Sources and click Create.

2. In the Name field, enter a name for the Bot Source. In the Thread count field, set the value to 1.

   

3. Click Save.

4. Go to the Names Screening v{your_version} Business Process (BP) and create a copy of it.

   Note: the following changes will affect all runs of the selected BP. To make changes in a separate BP, select Create an independent process definition and Create deep copy (new process definitions for all steps).

5. Open the Workflow tab and edit the Names screening bcb v{your_version} (Search Person Transaction Supplier) step.

6. In the Bot Source field, select your Bot Source from the drop-down list.

7. Save the changes and click Run This Process.

How to increase Worker memory (Terminating due to java.lang.OutOfMemoryError: Metaspace)

1. Connect to the Agent server via SSH.

2. Open the worker.yml file for editing.

   $ vi /opt/workfusion/vds-data/workers/app/com.workfusion.spa.ct/worker-app/${worker_version}/worker.yml
   
   #{worker_version} for 10.1.4 -- 10.1.0.10

3. Increase the heap and metapace values as needed. For example, change metaspace: 128 to metaspace: 512 and heap: 1024 to heap: 2048.

4. Save the file.

5. Restart the environment for the changes to take effect.