Control Tower logs
In case none of the solutions helps, or you haven't found the appropriate guide, gather the following logs from the APP server and send to the WorkFusion Support Team for further analysis.
Control Tower is down
${install_dir}/supervisord/log/nginx.err.log
${install_dir}/supervisord/log/nginx.out.log
${install_dir}/supervisord/log/workfusion.err.log
${install_dir}/supervisord/log/workfusion.out.log
$INSTALL_DIR/workfusion/workfusion/logs/catalina.out.log
Performance issues
${install_dir}/supervisord/log/workfusion.err.log
${install_dir}/supervisord/log/workfusion.out.log
${install_dir}/workfusion/logs/configuration.log
${install_dir}/workfusion/logs/crowdcontrol.log
${install_dir}/workfusion/logs/gc.log
${install_dir}/workfusion/logs/performance-metrics.log
${install_dir}/workfusion/logs/webharvest-config.log
${install_dir}/workfusion/logs/webharvest.log