How to check Tomcat logs rotated in Business Edition ·

note

The how-to guide describes basic steps that need to be checked to make sure whether Tomcat logs are rotated automatically.

Problem

Business Edition logs occupy a lot of space drive. This article contains information about one part of logs - Tomcat logs.

Statement

When Control Tower works, it logs a lot of internal information. You can find these files in the folder %INSTALL_DIR%\Workfusion\tomcat\logs\ (by default, C:\IntelligentAutomationCloud\Workfusion\tomcat\logs\). These logs should be removed by the Windows scheduled task usually created during the Business Edition installation on a specific PC. Below, you find steps needed to be checked to make sure that logs are rotated.

Solution

Make sure that the Windows scheduled task named WorkfusionLogRotate is created in the WorkFusion Task Scheduler folder. See how a task looks like on the non-server machine.
See if the task executes successfully. You can check it using two options.
- Check Last Run Result. If a task works, it should show as on the screenshot above: "The operation completed successfully. (0x0)".
- If a task is a new one and hasn't been executed yet, you can run this manually via Windows Task Scheduler by pressing the Run button.
If the task is executed successfully, you can check whether any rotated files were created in a folder with the Tomcat logs. Rotated files have the extension in the DateTime format: YYYYMMDD-HHmmss.
Files with such extension will be removed automatically in 7 days. Thus, it helps to keep more or less stable file size in the folder with Tomcat logs.
If the task failed, check the error code in Windows Task Scheduler. Log a support ticket with all the details in WorkFusion Service Desk for the support team.
- Describe your initial issue and your steps before submitting a ticket.
- Make a task screenshot with the result code and attach it to the ticket.
- If necessary, provide a full error text from Windows Task Scheduler.
- Follow further support instructions.