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Version: 4.6

Run investigation

Once Adverse Media Monitoring is installed and the configuration is complete, you can initiate investigations in one of the following ways:

You can initiate Adverse Media Monitoring in Control Tower by running the Core or Ad Hoc Investigation Business Processes (BP). The main difference is that the Ad Hoc Investigation BP creates an Ad Hoc search screen that enables analysts and business users without access to Control Tower to initiate investigations from Workspace, for instance, as part of a transaction monitoring fraud alert investigation.

To start the Core BP, do the following:

  1. In the Control Tower main menu, click AI Agents > View All and find the Evan: Adverse Media Monitoring group.

  2. In the group, find the AMM variation you wish to use and click it.

  3. On the variation's details page, find the Adverse Media Monitoring BP and click it to open its process definition.

  4. Next to a core BP instance, click the Actions menu button (...) and choose one of the following options:

    • If the instance is not running, click Edit and Run. The Edit Business Process window appears.

    • To create another instance of the process, click Copy. Thus, you can run a new instance without impacting an existing one.

  5. In the Business Process window, go to the Data tab and click Upload Data.

  6. In the Upload Your Main Data window, drag and drop a CSV input file and click Upload. The data is uploaded to the BP.

    note

    If you are using the Human in the loop feature, you can pre-assign tasks to workers in your organization. To do this, enter the worker’s ID in the _sys_mt_hit_assignee column for the required entity rows of the input CSV file.

    Currently, real-time validations are not supported. If a BP can't recognize a value in the sys_mt_hit_assignee column, the associated task is not assigned to any worker.

  7. Go to the Run tab and click Run this process to start the BP.

If the Manual Task is enabled, the investigations appear in Workspace as they are completed. If it is disabled, the reports are generated as configured.

note

Occasionally, no results are found for the search. If this occurs, a report for each entity is created. A separate email with a link to view and download the report is sent for each entity that does not have search results. A copy of this report is also stored in the location specified during the AMM configuration.

Once all the entities within the input file have been processed, the Business Process ends automatically.

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