Review output
The final output of the Isaac Transaction Monitoring Investigator is to generate a final decision on each alert. The final decision is saved to a dedicated Data Store, along with the minimum required information to support future automation. Because of their nature, transaction monitoring alerts are updated asynchronously as they are resolved so that third-party systems can also be updated.
As its output, Isaac can generate the report types described below.
Final alert summary report
The report consolidates key alert-specific information in a single Word document. The report is created as the output of the Transaction Monitoring Core Business Process (BP) and emailed to the specified address once the entire batch of alerts is completed.
The report is optional. You can enable or disable its generation and specify the email address where you want to send it during configuration of the Output step.
Click the link to download a sample final alert summary report.
Transaction report
The report is created in the Excel and DOCX formats as the output of the transaction monitoring flow. Templates and S3 storage locations are configured on the Output step. You can use a default WorkFusion template or create a custom one to your standards.
Excel reports are available in two formats:
The Just filters option generates two worksheets. One worksheet lists all transactions for an account, regardless of whether they triggered an alert. The other worksheet contains only transactions that triggered alerts, along with their assigned statuses and status comments.
The Pivot table per tab setting generates a workbook using a a custom Excel template with one or more worksheets containing user-defined pivot tables. Each worksheet presents transaction data in a summarized or grouped view based on the configured pivot structure.
Click the link to download a sample transaction report in the Excel format.
The Word format lists all transaction details (for instance, total transactions and transaction amounts) for a specific account. It also includes a comment with details on the transactions flagged as requiring further investigation.
Click the link to download a sample transaction report in the Word format.
Fraud summary report
The report is created based on the output of the fraud investigation path and emailed to the specified address. The report consolidates all critical fraud-related information in the Word format and includes such sections as case summary, scope of review, involved parties, and detailed narratives on fraud transactions.
The email to send the report, the template, and the S3 bucket where the template is stored are configured on the Output step. You can use a default WorkFusion template or create a custom one to your standards.
Preliminary deferral report
The Preliminary deferral report is generated as part of the Transaction Monitoring Core BP and sent to the configured email address. It lists potential deferrals.
The report is optional. You can enable or disable its generation and specify an email address during configuration on the Investigation step.
Click the link to download a sample preliminary deferral report.