Activate and renew OCR license
The Work.AI Developer installation requires a separate OCR license that is different from the server installation of Work.AI. Developer comes with two basic licenses for default ABBYY FRE 11 and FRE 12 limited by time and the number of pages used. The out-of-the-box OCR license expires three months after the Work.AI Developer release or reaching the default 1,000 pages.
In case of expiry, request a new license for FRE 11 only.
You can activate the OCR license only once and on one machine only.
To upgrade or renew your OCR license, follow these steps.
Determine the version of FineReader Engine (FRE11 or FRE12) used in your project:
- In Control Tower, open the Business Process of your project.
- Go to the Bot Config that performs the OCR action. You can find the FRE version in the OCR API version used in the Bot Configuration.

The API version refers to the version of FRE used: for
../api/v1/.., it is FRE11, while for../api/v2/.., it is FRE12.tipIf the Bot Configuration is created using Recorder, FRE 11 is used.
Send an email to your WorkFusion account manager or create a Service Desk ticket. You can use the template below:
Dear Support Team,
Please, provide the OCR license according to the following requirements:
Company name: ____
Platform type: Windows (Work.AI Developer)
License type: FRE11 (or FRE 12 depending on p.1)
Open License Manager installed on your computer during the Developer setup. For different FRE versions, separate License Manager tools are used.

Click Activate License to add a license.

Enter the license key you have received from WorkFusion.
To activate a new license, in the License menu, click Activate.

Select the via the Internet activation method.

Licence Manager addresses the License Server to verify the license.

Your new license is now activated.
cautionDo not stop at this stage. To complete your activation, you should proceed with further steps.
Go to
C:\IntelligentAutomationCloudDeveloper\OCRand perform the following steps:- Back up the
ocr-rest-application.ymlfile. - Open the
ocr-rest-application.ymlfile, and comment theocr.task.engine.license.pathandocr.task.engine.license.passwordproperties by using the#sign at the start of the line.
# Engine 11 configuration
# ocr.task.engine.license.path: Licenses\SWAO-1121-0007-0182-4831-0011.ABBYY.locallicense
# ocr.task.engine.license.password: ${sms.ocr.task.engine.license.password}
# Engine 12 configuration
ocr.task12.engine.license.path: Licenses\SWAO-1221-0007-0182-4961-0012.ABBYY.locallicense
ocr.task12.engine.license.password: ${sms.ocr.task12.engine.license.password}- Back up the
In Launcher, restart the OCR group.

Run a Business Process to validate OCR.