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Process

The Process dashboard allows for an in-depth drill-down into the following entities:

• Process execution volume by status
• Quantity of completed transactions and transactions in processing
• SLA Violation slices by time
• Volume and number of processes without preset SLA
• Process executions with issues

The dashboard comprises the following charts based on the indications in the figure above:

1. Process Executions
2. Transactions
3. Issue Contribution
4. SLA

Process Executions

The chart shows the number of process executions with a breakdown by the process status:

• X-axis: number of process executions

• Y-axis: process statuses

The red color segment indicates the number of process executions with issues.

Tooltip

The tooltip enables access to the following data:

• Process status
• Number of process executions
• Transaction tracking

Transactions

The chart shows the number of transactions with breakdown by their status:

• X-axis: number of transactions

• Y-axis: process statuses

The red color segment indicates transactions with issues.

Tooltip

The tooltip enables access to the following data:

• Process Status
• Issues
• Number of transactions
• Transaction tracking

Issue Contribution

The chart shows tasks with issues:

• X-axis: number of issues

• Y-axis: list of tasks in the descending order

Tooltip

The tooltip contains the following information:

• Process Name
• Task Name
• Number of issues
• Transactions tracking

SLA

SLA (Service Level Agreement) is used to define whether transaction processing meets business expectations. The chart shows the number of transactions within SLA and SLA violations on a daily basis:

• X-axis: Process Execution Start Date

• Y-axis: the number of transactions on a particular day, divided into three parts by the SLA setting

There are three possible SLA settings:

• SLA by Time. The cycle time of a transaction must be lower than X seconds. If a transaction cycle time is less than or equal to the SLA value, a transaction meets SLA. Otherwise, SLA is missed.

• SLA by Volume. The transaction volume must be higher than X transactions per day. If the volume for a day is greater than or equal to the SLA value, all transactions meet SLA. All transactions below the SLA value are marked as missed SLAs.

• No SLA set. All transactions are considered to meet SLA by default.

Color coding

The chart uses the following color coding:

-Gray: transactions within SLA (met SLA)

-Red: SLA violations (missed SLA)

Tooltip

The tooltip contains additional information:

• Process Execution Start Day
• Number of SLA violations or Transactions within SLA, depends on which element you hover over
• SLA value:
  • Seconds for SLA by Time
  • Number of transactions for SLA by Volume
  • Null for No SLA set
• Average Cycle Time for the element's aggregated transactions
• Transaction tracking