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Version: 10.2.8

Manage Answer Types

The Answer Types tab allows creating and managing Answer Types in Control Tower. These Answer Types are used for the following actions:

Generally, an Answer is a form input field of a special type, but some Answer Types are designed as complex blocks, see the following topics:

To start managing Answer Types, go to System Settings > Answer Types.

S3 Browser

For the list of available Answer Types, see the Answer Types section.

On this page, you can perform the following actions:

  • Create: you must know the Answer Type Code, for example, FREE_TEXT.
  • Edit: you can change Title, Value Type (single, multi and separator, combined).
  • Delete

Changes made to Answer Types affect all Tasks with appropriate Answers.

Add and edit Answer Type

  1. Select System Settings > Answer Types from the main menu.

  2. Click Create Answer Type or click the appropriate link in the Title column to edit.

  3. Complete the required fields as follows:

Field nameDescription
Answer Type TitleThe title of the answer type will be shown in the dropdown list of the Edit Answer dialog.
Answer Type CodeSee the list of available Answer Types here.
Answer Type GroupAnswer Types are divided into groups when they are displayed in a dropdown of Task Edit dialog.
Answer Value TypeSingle value, Multi value, or Combined. See details here.
Answer Value SeparatorComma, or Pipe for Multivalue Answers.
Answer Type DescriptionAdditional information explaining the characteristics of the answer type.
Show Default ValueEnable default value displaying.
Options AvailableEnable Answer options (for example, number of rows for Long Text)
Options DescriptionAdditional information explaining the Answer Options section.
Make answer type available for entitiesTick the entities where this Answer Type can be used: Manual Task, Bot Config, Field Scheme
  1. Click the Save button.

You can select all the created Answer Types for Answers in Task Designer.