Edit

Review processing logs and issues

WorkFusion provides a capability to view Task and BP logs containing system events, error messages, and stack traces.

If a BP has some processing issues, the following icon is displayed in the BP list.

caution

When the processing issues icon is displayed, it means:

• at least one record in a process has exhausted the maximum number of retries and failed;
• other records continue execution on different process steps until:
  • their maximal number of retries is exhausted
  • OR they reach the final step
• the business process with processing issues is not stopped automatically. You need to do one of the following actions:
  • fix the process steps code, save, and click Actions > Repair.
  • OR stop the current process instance by using Actions > Stop. Afterwards, you can copy this process instance, fix code errors, and run it with the same or new data.

To view the detailed information, go to BP > View Results > Summary.

1. From the Choose Task dropdown, select a BP step or Sub-Process.
2. Click the Show Run's events icon. The Events popup will be displayed.
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   1. You can click the Export To Excel button to read, filter, and analyze logs using all power of the Excel functionality.
   2. The Hit ID is displayed in a separate column for quick reference.
   3. You can expand descriptions to view the whole stack trace by clicking the arrow icon in the Description column.
3. If some Bot steps have errors that are not connected with their configuration (external server not available, RPA node disconnect, etc.), re-run them by clicking Actions > Repair: