Process
Drilling down to the process dashboard allows to see more details about the volume of the process execution by status, figures of completed and processing transactions, SLA Violation slices by time, volume and number or processes without set SLA, process executions with issues.
1 - Process Execution
2 - Transactions
3 - Issue Contribution
4 - SLA
A tooltip is displayed on mouse hover over an element (point or bar). It contains additional information about a specific element.
The Tracking field in the tooltip means Transaction Tracking. There are three values:
- Activated: For all Process executions transaction on this day, transaction tracking is enabled. Transactions count by documents.
- Not Activated: Transaction tracking NOT enabled for all process executions on this day. Transactions count by input records automatically.
- *: multiple values. Only in some process executions transaction tracking is enabled.
In the others fields, also If there is more than one possible value, it returns the (*) in the tooltip, for example, SLA values.
Filters
Select the data that will be displayed on the dashboard. Users can interact with filters the following way:
Make a different selection in the checkboxes.
Uncheck the All checkbox and start typing, for example, a process name.
Process name
Filter values by name of process. Default value: check all processes.
Process Execution
Allows to choose specific process execution. The row in a filter is combined by two values:
- Process Execution Start Date
- UUID of Process Execution
Time range
Users can filter time range (Process Execution Start Date). Default value: seven last days. Dashboards have data for last 30 days.
Process Status
There are three types of process status:
- Completed
- Processing
- Paused
Task Name
Users can filter all tasks.
Process Execution
The chart shows number of Process Executions by process status. Red color shows the number of Process Executions with issues.
- X-axis: number of Process Executions
- Y-axis: Process Statuses
Tooltip:
- Process Status
- Number of Process Executions
- Transaction tracking
Transactions
The chart shows number of Transactions by transaction status. Red color shows the number of Transactions with issues.
- X-axis: number of Transactions
- Y-axis: Process Statuses
Tooltip:
- Process Status
- Issues
- Number of transactions
- Transaction tracking
Issue contribution
The chart shows tasks with issues.
- X-axis: number of Issues
- Y-axis: list of Tasks in descending order
Tooltip has the following information:
- Process Name
- Task Name
- Number of issues
- Transactions tracking
SLA
The chart shows number of transactions within SLA and SLA violations on a daily basis. Color means:
- Grey: transactions within SLA (met SLA)
- Red: SLA violations (missed SLA)
SLA (Service Level Agreement) is used to define whether transactions processing meets business expectations.
There are three possible SLA settings:
SLA by Time: Cycle time of a transaction must be lower than X seconds. If a transaction cycle time is less than or equal to SLA value than a transaction meets SLA, else missed.
SLA by Volume: Volume of transactions must be higher than X transactions per day. If volume of transactions for a day is greater than or equal to a SLA value, all transactions meet SLA else all of transactions below the SLA value are marked as missed SLA.
No SLA set: All transactions considered to meet SLA by default.
X-axis: Date (Process Execution Start Date).
Y-axis divided into three parts by setting SLA. Axis shows number of transactions in this day.
Tooltip contains additional information:
Date (Process Execution Start Day)
Number of SLA violations or Transactions within SLA (depends on the mouse hover of an element)
SLA value:
- seconds for SLA by Time
- number of transactions for SLA by Volume
- null for No SLA set
Average Cycle time for aggregated transactions in this element
Transactions tracking